Welcome to Citizens Advice Daventry & District
We are currently closed for face to face appointments due to the recent lockdown in England on 4th January 2021. If you need urgent help please call the county Adviceline number on 0808 278 7899.
For all non-urgent enquiries please call 01327 701646 and leave your name and a contact phone number and we will aim to call you back within 3 working days.
Citizens Advice Daventry and District is an independent charity and a company limited by guarantee, providing free and impartial advice, support and information to the citizens of Daventry and the surrounding rural area.Citizens Advice Daventry and District is a member of the National Association of Citizens Advice Bureaux (Citizens Advice). The service has Advice Quality Standard Certification.
How to get Advice
Citizens Advice Daventry & DistrictThe Abbey
Video Appointments – Now available…
We are now offering video consultations. You may be asked by an advisor if you would like to use our video consultation service for your appointment.
Video calling is as convenient as a phone call, with the added benefit of face-to-face communication.
You can learn more about how to use the video consultation services by clicking here
To access this service and ensure an advisor is waiting to speak to you, please pre-arrange an appointment with one of our advisors.
The Aims of Citizens Advice Daventry and District are:
- To provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
- To provide advice and information on welfare benefits to assist clients to claim these benefits by helping to fill in forms, liaison with relevant authorities and, when necessary, arranging representation at appeal tribunals.
- To provide information, advice and practical support for disabled persons and their carers
Our service is provided free at the point of delivery and makes responsible use of the experience so gained. This includes the provision of front line diagnostic advice with referral to specialist agencies where appropriate.
Citizens Advice Daventry and District provide a combination of client drop-in and appointment availability, a telephone service including Minicom, Email, Fax and Website, supported by home visits as appropriate.
The work of Citizens Advice Daventry and District would be impossible without our volunteers, Citizens Advice Daventry and District has over 40 volunteer workers, and there are many ways to become involved.
You could train to be an adviser, help streamline the office administration systems, become a member of the Trustee Board, or assist with fundraising, publicity or social policy work.
Citizens Advice is funded by grants from West Northamptonshire Council and Daventry Town Council from individual donations and other Charitable trusts.
This website has been funded by a grant from Northampton Community Foundation